Online Courses
Because Brooke’s Learning Nook courses provide immediate access to digital educational content, purchases are generally nonrefundable once a participant has accessed, started, or completed the course.
A refund may be requested within seven days of purchase if the course has not been accessed or started. Refunds may also be considered for duplicate payments or technical problems that Brooke’s Learning Nook cannot resolve.
Completed courses and issued certificates are nonrefundable.
Scheduled Training and Services
Cancellations for CPR/AED, First Aid, Child and Babysitting Safety, staff training, consulting, or other scheduled services must be submitted at least 48 hours before the scheduled start time.
Eligible cancellations may receive a refund or one opportunity to reschedule. Cancellations made less than 48 hours before the scheduled service and missed appointments are nonrefundable.
If Brooke’s Learning Nook cancels a scheduled service, the customer may choose a full refund or reschedule at no additional cost.
How to Request a Refund or Cancellation
Email brookeslearningnook@gmail.com with your name, order number, course or service purchased, and reason for the request.
Approved refunds will be returned to the original payment method. Processing time may vary depending on the bank or payment provider.
Brooke’s Learning Nook reserves the right to review refund requests individually when exceptional circumstances arise.
Last updated: September 14, 2026